If you lose your medicine during the trip, we recommend you to attend your local doctor, inform about your medical condition and medication. The doctor will give you a new prescription to buy the medication. Alternatively, contact our emergency assistance service by calling (+34) 912 903 344
If you do not report a pre-existing medical condition and are going to make a claim that is associated or connected to the pre-existing medical condition you did not report, Fit 2 Trip does not have to cover your claim.
If you have to cancel your trip, please phone us on (+34) 912 903 344, or email us at customerservices@fit2trip.com for a claims form. You can find here evidence needed to process your claim
You can find more information about in in this post
Depending on the insurance you buy, it can last from one day, up to 45 days. In some cases, you can renew the insurance to extend it further. You can find more information here
Yes, if you need or want to extend your trip, you can get a 45 days extension on your policy, however you need to extend it before the first policy has expired. Here we will explain you how you can do it
Delay, loss or theft of luggage are the most common causes of travel insurance claim. Here we share some tips on what you should, or should not do, if this happens to you.
Yes! If you are travelling and you want to feel confident that in the event of an emergency you could call a service for help and assistance, then being insured is a very good idea.
Provided you have not travelled, you can cancel your policy and claim a full refund of your premium within 14 days of purchasing it.
Fit 2 Trip multi-risk policies provide cover for cancellation costs up to €7,000 and medical expenses, including hospitalisation costs, up to €5,000,000, which are designed to cover these circumstances.
