Frequently asked questions

1 Do you cover terminal illness?

Yes, for some conditions we may cover customers with a terminal prognosis.

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2 Will I be paying a high premium because of my medical condition?

All premiums are based on individual circumstances; depending on the medical condition there may be an additional charge to cover it.

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3 Do I need to know the types of medication I am on?

We will need to know the names of your medical conditions, but not the names of your medication.

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4 What is Medical Screening?

At Fit 2 Trip we want to provide travel insurance to as many people as possible, regardless of their medical circumstances. For this reason, the medical screening is a key part of our service. You find more about this here

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5 Which countries are included in the Worldwide; Excluding Canada, the Caribbean, China, Hong Kong, Mexico, Singapore and the USA travel insurance?

Within the Worldwide, excluding Canada, the Caribbean, China, Hong Kong, Mexico, Singapore and the USA geographic area you will be covered for travel in the following countries

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6 Which countries are included in the Worldwide Insurance?

With the Worldwide Travel Insurance you will be covered in the following countries

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7 Which countries are included in the Europe Insurance?

With the Travel Insurance for Europe you will be covered in the following countries

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8 How to make a claim?

You can find it out in this post

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9 Where can I read my insurance policy?

When you buy travel insurance with Fit 2 Trip, you receive a confirmation email where there is a link where you can access the terms and conditions of the policies. Otherwise, you cand find it in this post

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10 What to do if someone in my family needs to be repatriated?

If someone in your family or who you are travelling with needs to be repatriated, this will need to be agreed by our emergency assistance providers. Contact our emergency assistance service by calling (+34) 912 903 344

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