HOW CAN I REPORT A CLAIM OR GET EMERGENCY MEDICAL ASSISTANCE?
For policies purchased from 6th June 2023
Medical assistance in case of emergency
For medical assistance in case of emergency, contact our emergency assistance provider Servisegur SL (available 24 hours a day, 365 days a year) on the following telephone number :
(+34) 910 840 792
Claims
For all other claims:
a) call us: (+34) 910 840 792 (Monday - Friday 09:00 - 17:00)
b) send an email to: siniestros@intermundial.es
For policies purchased between 27th February 2018 to 5th June 2023
Medical assistance in case of emergency
For medical assistance in case of emergency, contact our emergency assistance provider Inter Partner Assistance S.A. (available 24 hours a day, 365 days a year) on the following telephone number :
(+34) 938 000 297
Claims
For all other claims:
a) report online at fit2trip.claims
b) or call us: (+34) 938 000 297 (Monday - Friday 09:00 - 17:00)
c) or send us an email: fit2trip.en@axa-travel-insurance.com
d) or write to:
AXA Assistance - Claims Office
Carrer de Tarragona 161
Planta Entresuelo
08014 Barcelona
Spain