Airlines, according to their transport contract, are obliged to transport the luggage without charging anything up to a certain weight. Likewise, they are obliged to compensate the passenger in case of loss or delay of luggage; but, how can you claim for lost luggage from Air Europa?
Airlines have to cover lost or delayed luggage in accordance with the details of the Air Navigation Law and Royal Decree 37/2001. If you want to claim for lost luggage from Air Europa either for an international or domestic trip, the 2004 Montreal Convention applies.
This agreement establishes the responsibilities of airlines in case of loss, delay or damage to luggage with compensation of up to 1,500 euros.
A main requirement to claim lost luggage from Air Europa is to fill out the Property Irregularity Report (PIR) which verifies the incident and the begins the process for the Air Europa airline.
To avoid possible problems, this must be completed in the airline desk or offices set up at the airport where the loss, delay or damage is first identified. Once completed, the airline will give you a copy to keep. In this way, you will have a record of the incident.
However, it is necessary to present a claim to the Air Europa company for lost luggage at the airport on the same day of the event to avoid the deadlines for claiming.
The deadlines for claiming lost luggage from Air Europa vary depending on the type of flight: domestic or international.
For domestic travel, claims for lost luggage must be made in writing to the Air Europa company within 10 days of the date on which the luggage should have been delivered.
In case of transporting valuables in your luggage, we recommend that you make a special declaration of value.
In the case of international travel, if your luggage is damaged, you must file a claim at the time you notice the damage. The maximum date for this is 7 days from the date of delivery of the damaged luggage.
Also, if you experience a delay with your luggage, you must file a claim within 21 days from the date the luggage reaches the owner.
Finally, to claim lost luggage from Air Europa, it is advisable to do so as soon as possible, or immediately after 21 days have elapsed since the incident, or after confirmation of the loss by the company.
At Fit 2 Trip multi-risk travel insurance is available to everyone who contracts our services. Our multi-risk policy is designed to provide travelers with comprehensive travel insurance protection.
This insurance covers many of the possible risks that could happen during a trip, from emergency medical expenses or trip delay, to luggage damage or theft.