If you have to cancel your trip, please phone us on
(+34) 912 903 344
or email us at customerservices@fit2trip.com for a claims form. You may need to provide us with some evidence to support your claim, this may include:
- Proof of travel cost (confirmation invoice, travel tickets, unused excursion, tour or activity tickets).
- Cancellation invoice or letter confirming whether any refund is due.
- A medical certificate which we will supply for the appropriate doctor to complete.
- An official letter confirming redundancy, emergency posting overseas or the need for you to remain in Italy.
- Summons for jury service.
You can also contact us here.
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